Privacy policy
Last updated: May 20, 2026
VIAR operates this website, store, and related digital services (collectively, the “Services”). Our Services may include physical products, made-to-order pieces, digital resources, educational materials, customization tools, creative releases, community communications, and related experiences.
This store is powered by Shopify, which provides the ecommerce infrastructure that allows us to operate the Services securely and process orders.
This Privacy Policy explains how we collect, use, and protect your information when you visit, interact with, or make a purchase through the Services.
We believe privacy, transparency, and informed consent matter. We aim to collect only the information reasonably necessary to operate our store, fulfill orders, improve the Services, and communicate with our community. We do not intentionally design systems to exploit attention, encourage unnecessary consumption, or misuse personal data.
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Depending on how you interact with the Services, we may collect the following types of information:
Information You Provide Directly
This may include:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment and transaction details
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Account login information
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Messages you send to us
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Information submitted through forms, reviews, surveys, waitlists, or customer support requests
Information Collected Automatically
When you visit or interact with the Services, certain technical information may be collected automatically, including:
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Device and browser information
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IP address
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General location information
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Site activity and navigation behavior
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Cart and purchase activity
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Cookies and similar technologies used to improve website functionality and understand site performance
Information From Service Providers
We may receive limited information from trusted partners and service providers that help us operate the Services, such as:
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Payment processors
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Shipping providers
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Website hosting and ecommerce infrastructure
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Analytics and security providers
How We Use Information
We may use personal information to:
Operate the Services
Including to:
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Process and fulfill orders
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Manage accounts
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Provide customer support
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Process returns or exchanges
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Deliver digital products or downloads
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Coordinate shipping and fulfillment
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Maintain website functionality and security
Improve the Experience
We may use limited analytics and performance tools to better understand how people use the Services so we can improve accessibility, functionality, products, educational resources, and overall user experience.
Communicate With You
We may send:
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Order updates
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Shipping confirmations
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Customer support responses
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Product announcements
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Restock notices
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Studio updates
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Event or project announcements
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Optional marketing communications if you subscribe or opt in
You can unsubscribe from promotional communications at any time.
Maintain Security and Prevent Fraud
We may use information to help detect fraudulent activity, abuse of the Services, unauthorized access attempts, or violations of our policies.
Comply With Legal Obligations
We may process information when required by law or to respond to lawful legal requests.
Cookies and Analytics
We use cookies and similar technologies to help the website function properly, remember preferences, understand site performance, and improve the Services.
Some analytics and advertising tools may be provided through Shopify or third-party integrations. These tools help us understand general engagement with the Services and communicate more effectively with interested visitors.
You can usually manage cookies through your browser settings.
How Information May Be Shared
We do not sell personal information in the traditional sense.
We may share limited information with trusted service providers when necessary to operate the Services, including:
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Shopify
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Payment processors
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Shipping and fulfillment providers
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Website infrastructure and security providers
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Analytics providers
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Customer support tools
These providers are only given access to information reasonably necessary to perform their services.
We may also disclose information:
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If required by law
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To protect the rights, safety, or security of VIAR, our users, or others
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In connection with a business transition such as a merger, acquisition, or restructuring
Shopify
Our store is hosted by Shopify. Shopify processes certain information in order to securely operate the ecommerce platform and support checkout, payments, fraud prevention, analytics, and related services.
Information submitted through the Services may be processed by Shopify and its service providers in accordance with Shopify’s own privacy practices.
To learn more about Shopify’s privacy practices, visit:
Third-Party Links
The Services may contain links to third-party websites, platforms, or social media services. We are not responsible for the privacy or security practices of third-party services and encourage you to review their policies before sharing personal information.
Children’s Privacy
The Services are not intended for children under the age required by applicable law in your jurisdiction. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can remove it.
Data Retention
We retain information only for as long as reasonably necessary to:
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Provide the Services
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Complete transactions
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Maintain records
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Comply with legal obligations
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Resolve disputes
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Enforce agreements and policies
Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
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Access information we hold about you
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Request correction of inaccurate information
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Request deletion of personal information
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Opt out of certain marketing communications
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Request a copy of your data where applicable by law
To exercise any applicable rights, contact us using the information below.
International Users
Your information may be processed outside your country of residence, including by service providers operating in other jurisdictions. Where required, we rely on recognized legal mechanisms for international data transfers.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised “Last updated” date.
Contact
If you have questions about this Privacy Policy or would like to contact us regarding your information, you can reach us at:
